I need to get to know your business, your needs and expectations, find out what you have been doing so far, etc. That is why I will ask you to fill in a questionnaire at the beginning (you will receive a form with the questions from me).
I may have additional questions. During a non-binding phone call/meeting, we will discuss the details and brainstorm ideas about the project. After the call I will send you an offer and wait for your yes/no.
After gathering all the details and getting your feedback, I start executing your project and send you the results within the agreed deadline. Mostly you have 2 rounds of corrections.